PRIVACY POLICY

Pacific Standard Supply respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or engage with our services.

What Personal Data We Collect and Why We Collect It

1. Information We Collect

  • Personal Information: Name, job title, company name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment card details, credit reference information, or bank payment details (processed securely via encrypted third-party payment gateways; we do not store full credit card numbers).

  • Account Information: Login credentials, order history, saved addresses, and wholesale account preferences.

  • Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, and interaction data collected automatically via cookies and tracking technologies.

2. How We Use Your Information

  • Process, fulfill, and deliver your product and wholesale orders.

  • Communicate order updates, invoices, tracking details, and support responses.

  • Review and process wholesale/B2B account applications and custom quotes.

  • Improve website functionality, product offerings, and customer experience.

  • Send transactional notices, promotional communications, and policy updates (you may opt out of marketing emails at any time).

  • Prevent fraudulent transactions and comply with applicable local, state, and federal laws.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We share information only with:

  • Service Providers: Freight carriers, payment processors, cloud hosting partners, and IT providers who assist in operating our business.

  • Legal Requirements: When required by subpoena, court order, or applicable California or federal regulations.

  • Business Transfers: In connection with any merger, sale of company assets, or financing transaction.

4. California Privacy Rights (CCPA/CPRA)

f you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request details about the categories and specific pieces of personal data we have collected.

  • Right to Delete: Request the deletion of personal information we have collected from you, subject to certain legal exceptions.

  • Right to Correct: Request corrections to inaccurate personal information.

  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your California privacy rights, please contact us at info@pacificstandardsupply.com.

5. Security & Data Retention

We implement industry-standard administrative, technical, and physical security measures to protect your data. We retain personal information as long as necessary to fulfill the purposes outlined in this policy or satisfy legal and tax obligations.